Knowledge/Information Work Category Archives
Learning2005 - Americans about blogs and wikis
31 October 2005 | Tools, Weblog, Wiki | No Comments
I just finished my first interactive session/discussion at Learning2005 in Orlando. The result: I am a little bit disappointed. The reason: there were more than 90 people in the session about blogs and wikis, making discussion and interaction almost impossible. Although these crowds indicate a strong interest in this topic, many of the people did […]
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Google launched blog search
27 October 2005 | Tools, Weblog | No Comments
Recently, Google has launched its own blog search. Some first tests showed me that it seems to work quite well. You can even find posts of the very same day of its publication.
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Sales and Service Staff Training Challenges
14 October 2005 | Strategy | No Comments
I recently published an article on the competence site regarding the success factors companies will have to take into consideration when they have to train their distributed sales and service staff. As the article is in German language, I will outline the success factors here in English:
1) You should have a dedicated training department that […]
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Instant Messaging - bane or boon?
14 October 2005 | Tools, Instant Messaging | 1 Comment
Whatever you make out of it - instant messaging (IM) has become a part of most of the knowledge workers’ life. The advantages are obvious: presence awareness, possibility to use it for a quick chat, … But you also have to see the disadvantages that are not as obvious: distractions from incoming messages, distractions from […]